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If you need to cancel or change your room reservation due to a flight cancellation, please refer to the following.
For reservations made through Jeju Shinhwa World and Marriott's official website, please contact via email below with your confirmation number and flight cancellation form. Submitted requests will be checked sequentially and reply to you.
Jeju Shinhwa World & Marriott's official website reservation:
reservations@shinhwaworld.com (Confirmation number and flight
cancellation form must be attached)
Other reservation: Contact indivisual booking site